In order to provide excellent service to PT PELNI (Persero) customers, as well as an effort to maximize the fulfillment of Service Standards covering all sectors with a scope that includes the experience of being a customer, starting from the services provided by PT PELNI (Persero) Branches and Ships to handling customer complaints, in order to create service standards for PT PELNI (Persero) customers.
Get information about Service Standards that exist on all PELNI Passenger Ships through the official PPID PELNI website www.ppid.pelni.co.id
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16/10/2025
PELNI participated as one of the speakers at the Maritime Safety Implementation and Joint Action Plan Workshop held in Jakarta, Thursday (16/10).
25/09/2025
PELNI held the Customer Appreciation Night 2025 on Thursday (September 25) in Jakarta as a gesture of appreciation and a commitment to strengthening relationships with customers.
17/07/2025
CFO Talks & Respectful Workplace Policy Seminar organized by PT PELNI aimed to raise employee awareness of the importance of creating a healthy, inclusive, and toxic-free work environment.